Luxury Rug Emporium (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website luxuryrugemporium.com (“the Site”).
Information We Collect
When you interact with our Site, we collect certain information to provide you with a better experience and to fulfill our services. This includes:
1. Personal Information:
- Order Information: When you make a purchase, we collect details such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is necessary to process your order, arrange for shipping, and provide you with invoices or order confirmations.
- Customer Support: If you contact us for support, we may collect additional information to assist you with your inquiries.
2. Device Information:
- Technical Data: We automatically collect information about your device when you visit our Site. This includes your IP address, browser type, time zone, and information about the cookies on your device. We also collect data on how you interact with our Site, such as the pages you visit and the links you click.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Fulfill Orders: We use your order information to process and ship your purchases, handle returns, and provide you with customer support.
- To Communicate with You: We may use your contact details to send you order confirmations, updates on your shipment, or responses to your inquiries.
- To Improve Our Site: We analyze how visitors use our Site to enhance its functionality and improve your shopping experience.
- For Marketing Purposes: With your consent, we may send you promotional emails about our products, special offers, and upcoming events.
Sharing Your Information
We share your personal information with trusted third parties to help us operate our business:
- WooCommerce: We use WooCommerce to power our online store. They help us manage your orders and payments securely.
- Payment Processors: We share your payment details with our payment gateways to process your transactions.
- Shipping Companies: We provide your shipping information to our delivery partners to ensure your order reaches you.
We may also share your information when required by law, such as in response to a court order or legal process.
Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files that are stored on your device. They help us remember your preferences and analyze how our Site is used. You can manage your cookie settings through your browser, but please note that disabling cookies may affect the functionality of our Site.
Your Rights
If you are a resident of the European Economic Area (EEA) or California, you have certain rights regarding your personal information:
- Access and Portability: You have the right to access the personal information we hold about you and request a copy.
- Correction and Deletion: You can request that we correct any inaccuracies in your information or delete it entirely.
- Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time.
To exercise these rights, please contact us using the details provided below.
Data Security
We take the security of your personal information seriously. We use industry-standard security measures, including encryption, to protect your data. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes by posting the updated policy on our Site. Please review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:
Email: info@luxuryrugemporium.com
Last updated: [2024-August]